Privacy Policy

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Date of birth
• Postal address
• Government-issued identification (for age verification and anti-fraud purposes)

2.2 Account Information

When you create an account, we collect:

• Username
• Password (encrypted)
• Gaming preferences
• Avatar or profile picture

2.3 Technical Information

We automatically collect certain information when you use our Platform, including:

• IP address
• Browser type and version
• Device information (e.g., device type, operating system)
• Time zone setting
• Browser plug-in types and versions

2.4 Usage Information

We collect information about your interaction with our Platform, including:

• Gaming activity (e.g., games played, scores, achievements)
• Interactions with other users (e.g., messages, friend requests)
• Content you post or share on our Platform
• Pages you view and features you use
• Time spent on different parts of our Platform

2.5 Payment Information

If you make purchases through our Platform, we collect payment information, including:

• Credit card or debit card details
• Billing address
• Transaction history

Note: Payment information is processed securely through third-party payment processors.

2.6 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms (if you link your account)
• Gaming partners or sponsors
• Advertising networks
• Analytics providers

We use your information for the following purposes:

• Provide and maintain our Platform
• Personalize your gaming experience
• Process transactions and send transaction notifications
• Manage your account and provide customer support
• Communicate with you about our services, updates, and promotions
• Analyze and monitor usage of our Platform
• Detect, prevent, and address technical issues, fraud, or illegal activities
• Improve our Platform and develop new features
• Comply with legal obligations
• Enforce our terms of service and other policies

We may share your information with:

4.1 Service Providers

We share information with third-party service providers that perform services on our behalf, such as:

• Hosting and cloud computing providers
• Payment processors
• Customer support services
• Analytics providers
• Marketing and advertising partners

4.2 Other Users

Certain information is shared with other users as part of the gaming experience, including:

• Username
• Avatar or profile picture
• Game-related information (e.g., scores, achievements)
• Content you post publicly on our Platform

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Protection of Rights

We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or others.

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country.

We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws, including:

• Using Standard Contractual Clauses approved by the European Commission
• Implementing appropriate technical and organizational measures
• Conducting regular privacy impact assessments

By using our Platform, you consent to the transfer of your information to these countries.

We retain your information for as long as necessary to provide our services and comply with legal obligations. The retention periods depend on the type of information and the purpose for which we use it.

Specifically:

• Account information is retained for as long as you maintain an active account
• Transaction records are kept for a minimum of 7 years for tax and accounting purposes
• Communication records may be retained for up to 2 years
• Technical and usage information may be retained for up to 1 year

You may request deletion of your account and associated data at any time. However, some information may be retained for legal or legitimate business purposes.

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Request erasure of your personal information
• Object to or restrict the processing of your information
• Data portability (receive your data in a structured, commonly used format)
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Our services are not intended for children under 13 (or the applicable age of digital consent in your country). We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

For users between 13 and 18 years old, we may require parental consent for certain features or services.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Firewalls and intrusion detection systems
• Regular backups and disaster recovery procedures
• Employee training on data protection and security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our Platform may contain links to third-party websites, services, or advertisements. These third parties have their own privacy policies, which may differ from ours. We are not responsible for the privacy practices or content of these third-party sites.

We encourage you to read the privacy policies of any third-party sites you visit or services you use.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy.

We will notify you of any significant changes through our Platform or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our Platform after any changes to this Privacy Policy constitutes your acceptance of the changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@mstwagaming.com

Postal Address: MSTWA Gaming Clan, 123 Gaming Street, Riyadh 12345, Saudi Arabia

Phone: +966 12 345 6789

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.

13.1 European Union (GDPR)

For users in the EU, we comply with the General Data Protection Regulation (GDPR). The legal bases for processing your information include:

• Consent: Where you have given clear consent for us to process your personal information for a specific purpose.
• Contractual necessity: Where processing is necessary for the performance of a contract with you.
• Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or a third party.

You have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or place of alleged infringement of GDPR.

13.2 California (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell.
• The right to request deletion of personal information.
• The right to opt-out of the sale of personal information.
• The right to non-discrimination for exercising your CCPA rights.

To exercise your CCPA rights, please contact us using the information provided in the "Contact Us" section.

13.3 Saudi Arabia and MENA Region

We comply with applicable data protection laws in Saudi Arabia and the MENA region, including:

• Saudi Data & Artificial Intelligence Authority (SDAIA) regulations
• UAE Federal Decree Law No. 45 of 2021 on Personal Data Protection
• Qatar Law No. 13 of 2016 on Personal Data Privacy Protection

We ensure that our data processing practices align with these regulations, including obtaining necessary consents, providing data subject rights, and implementing appropriate security measures.

As a global platform, we may transfer your information to countries other than your own. We ensure that any international data transfers comply with applicable laws, including:

• EU-US and Swiss-US Privacy Shield Frameworks (where applicable)
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules for intra-group transfers
• Adequacy decisions issued by relevant authorities

We implement additional safeguards as required by local laws, such as data localization requirements in certain jurisdictions.

We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience on our Platform. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our Platform
• Provide personalized content and advertisements
• Analyze the performance of our Platform
• Prevent fraud and enhance security

You can manage your cookie preferences through your browser settings or our cookie management tool. However, please note that disabling certain cookies may impact the functionality of our Platform.

For more information about our use of cookies and your choices, please refer to our Cookie Policy.